Elcome Remote Service
Your first step to reduce downtime and costs. Report your equipment failure and get Elcome Remote Service for navigation, communication and automation systems.
Find fault
There are several common reasons equipment can break down. Understanding why your equipment failed or may be failing is the first step in reducing downtime.
Report failure
Describe the equipment failure and observations of fault to facilitate effective diagnosis and troubleshooting. Attach supporting documents such as error logs or screenshots or photos.
Service for uptime
Once you complete the form, a service ticket will be automatically generated and a specialist engineer from Elcome Remote Service team will be assigned for your case.