Giving employees reasons to be proud of their careers at Elcome
There is something special about Elcome. We attract and retain exceptionally talented people to work in our marine business. We take care of our employees. We believe the words “Welcome to Elcome” should apply to our employees just as much as to our customers. Apply to join us.
Positioned for success
For employees who decide to build a career at Elcome, the growth opportunities are excellent and rewarding. There are incredible career opportunities available and we are committed to promoting from within for all our employees.
Workplace safety
Ensuring a healthy and safe work environment for all employees is a top priority for Elcome. We aim to make safety a part of everything we do. We have workplace safety programs in place at regular intervals to ensure that our high safety standards and procedures are clearly communicated and observed on-the-job. As an important member of our team, you will be trained to identify and report any potential issues, and encouraged to offer suggestions to improve health and safety.
Lasting partnerships
Hundreds of people have joined us during our 50-year history, and some have left for other opportunities or have set up small businesses in the same industry. However many do remain with us for careers spanning 15 to 25 years. Our employees who choose to stay with us have a common reason – we work as a family, for our families. Our average employee tenure (years of service) is currently 12.4 years, which can be considered as one of the highest in private companies in the Middle East within our industry.
Internship at Elcome
Product Engineer – Intern, Marine Automation
We are currently seeking a suitable candidate to join us as Product Engineer (Intern) in our Marine Automation department. The candidate will be privy to the complete life cycle of prominent projects and be expected to carry out engineering tasks as directed by senior staff. The duration of this internship assignment is approximately 6 months at our Dubai Headquarters.
The role
- Produce designs for monitoring and control systems in accordance with latest marine standards and regulations
- Demonstrate knowledge of products available locally
- Design complete hardware and configure software for systems such as PLC’s
- Present cost-effective customized solutions
- Collaborate with internal teams, onsite engineers and customers
Requirements
Education
Candidate must possess a Bachelor’s Degree in Engineering (Electrical, Electronics & Communication or Mechatronics).
Technical requirements
Candidate must be adept in PLC programming, Electrical CAD, E-Tap, power analysis software. Light level/lumen calculation experience will be considered advantageous.
As an apprentice, the candidate will be introduced to various automation control systems such as Alarm Monitoring Systems (AMS), Power Management System (PMS), Bridge Maneuvering System (BMS), environmental solutions, surveillance, and safety monitoring equipment. The prospective candidate will gain first-hand experience in the field as they visit vessels, perform inspections and complete on-board jobs. Moreover, the candidate will gain exposure to globally acclaimed manufacturers and new technologies. This internship role may lead to a permanent position within the organization.
Working at Elcome
OPEN POSITIONS
Position Overview
We are seeking a dynamic and results-oriented Satellite Backhaul PNI Sales Specialist to lead the promotion and sales of ELCOME’s Private Network Integration (PNI) services. Focusing on enterprise and government clients needing mission-critical satellite backhaul solutions from providers such as Starlink, OneWeb, and Amazon Project Kuiper, you will identify, engage, and close deals in remote and high-performance environments. The ideal candidate combines a strong telecom sales background with technical networking skills (Layer-2 and Layer-3), and the drive to expand our global reach. Your expertise will help deliver tailored, resilient solutions including AES-128 encryption, advanced QoS, and reliable, low-latency connectivity.
Location
Remote / Dubai, UAE (with global travel as needed)
Key Responsibilities
- Prospecting & Lead Generation: Target key industries—offshore energy, government & defense, telecom, media—using market research and industry networking to build a robust sales pipeline.
- Client Engagement & Solution Selling: Present and demo PNI solutions, including Layer-2 EVPL (E-Line) and Layer-3 IP (eBGP), emphasizing private network integration, flexible data pools, real-time monitoring, APIs, and 24/7 global support.
- Needs Assessment & Customization: Assess client requirements for site setups, MTU planning, QoS/DSCP, and recommend add-ons (cloud interconnects, on-net access, hybrid options) for resilience, low-latency, and security.
- Deal Negotiation & Closure: Prepare proposals, negotiate contracts, address objections, and close sales to meet/exceed quarterly targets. Coordinate implementation and go-live support.
- Relationship Management: Build long-term client partnerships through SLA reviews, performance consultations, and upselling on expansions such as multi-homed setups or additional terminals.
- Market Intelligence & Reporting: Remain current on satellite backhaul trends; track metrics and report via CRM; help develop marketing materials and case studies.
- Collaboration: Work closely with ELCOME’s NOC, field service, and presales engineers for successful deployments and maintenance, including design and security reviews.
Qualifications & Requirements:
Education
- Bachelor’s degree in Business, Engineering, Telecommunications, or related field. Certifications such as CCNA, CCNP, or Challenger Sale are a plus.
Experience
- 5+ years in B2B technical sales (satellite communications, telecom, or networking preferred).
- Proven record selling complex services: MPLS, BGP peering, VLAN/Q-in-Q, satellite backhaul.
- Experience with enterprise clients in remote/offshore settings; familiarity with LEO satellites (highly desirable).
Technical Knowledge
- Networking concepts: Layer-2 (EVPL/E-Line, 802.1Q/802.1ad), Layer-3 (eBGP, IPv4/IPv6, ASN management).
- QoS/DSCP planning, MTU tuning, encryption (AES-128/IPsec), resilience (BFD, active/active).
- Preferred: Experience with Equinix Fabric, Azure, AWS.
- Able to discuss metrics: latency, jitter, throughput, SLA.
Skills
- Excellent communication and presentation abilities, translating technical concepts for business stakeholders.
- Strong negotiation, problem-solving, and client relationship skills.
- Proficient in CRM (Salesforce), Microsoft Office, and sales tools.
- Willingness for global travel (up to 30%).
Personal Attributes
- Self-motivated, adaptable, results-driven.
- Passion for technology and customer success.
- Able to work independently and with global teams.
What We Offer
- Competitive base salary plus uncapped commission and performance bonuses
- Comprehensive benefits: health insurance, paid time off, and career development
- Access to state-of-the-art tech and training on ELCOME solutions
- Collaborative, supportive environment with 24/7 NOC and expert field teams
- Global career growth in a rapidly expanding company
Location
Dubai, UAE
Position Overview
Elcome is seeking a skilled Network/System Engineer to join our dynamic team in Dubai. In this role, you will be responsible for testing new products, system integration, troubleshooting, research and development, and collaborating with various departments to deliver innovative solutions.
Key Responsibilities:
- Test and validate new hardware and software products for performance and reliability.
- Integrate systems, ensuring seamless interoperability across platforms.
- Diagnose and resolve network and system issues promptly.
- Research emerging technologies and propose continuous improvements.
- Participate in development projects and contribute to technical documentation.
- Collaborate with cross-functional teams (Engineering, IT, Operations) to execute projects.
- Ensure compliance with security policies and industry standards.
- Provide technical support and training to internal stakeholders as needed.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in network and/or system engineering roles.
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN).
- Hands-on experience with system administration (Linux/Windows).
- Familiarity with virtualization platforms (e.g., VMware, Proxmox) and cloud technologies.
- Excellent troubleshooting and problem-solving abilities.
- Ability to work independently and within cross-functional teams.
- Strong communication and documentation skills.
Preferred Certifications:
Networking
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- CompTIA Network+
Systems
- Microsoft Certified: Windows Server Administration
- Red Hat Certified System Administrator (RHCSA)
- VMware Certified Professional (VCP)
Security (an added advantage)
- CompTIA Security+
- Certified Information Systems Security Professional (CISSP)
Preferred Skills:
- Experience with automation tools and scripting (Python, Bash)
- Knowledge of cybersecurity principles and best practices
- Exposure to maritime or industrial networking environments is a plus
What We Offer
- Competitive salary and benefits
- Opportunity to work with cutting-edge technologies
- Collaborative and innovative work environment
- Professional growth and development opportunities
Location
United Arab Emirates
Reporting To
Deputy General Manager – Defense
Industry
Maritime / Naval Systems / Defense Integration
Candidate Requirements
We are seeking a retired Navy Short Service Electrical Officer (Lieutenant Commander or equivalent) with 2–3 years post-retirement civilian experience and demonstrated expertise in:
- Marine navigation systems
- Naval communication systems
- Weapon system operations and management
- Combat Management System (CMS) experience – preferred but not mandatory
- Project management for defense/marine platforms
- System integration of complex naval/marine technologies
Key Responsibilities:
- Lead and manage technical marine projects involving naval system integration
- Oversee implementation, testing, and commissioning of navigation, communication, and weapon systems on vessels or shore-based platforms
- Serve as the primary technical liaison between OEMs, engineering teams, and client representatives
- Supervise installation and integration of CMS, radars, EW systems, and communication suites
- Provide documentation, reporting, and compliance support throughout the project lifecycle
- Ensure adherence to naval/marine regulatory standards and QHSE policies
- Coordinate with cross-functional teams for timely, within-budget project delivery
Qualifications:
Education
- Bachelor’s degree in Engineering (Electronics, Marine, Instrumentation, or equivalent)
- Advanced military technical certifications in naval systems are a plus
Military Service
- Short Service Commissioned Officer (Lieutenant or Lieutenant Commander)
- Indian Navy – Electrical Branch (preferred)
Experience
- Minimum 8–12 years total (including military service)
- 2–3 years post-retirement civilian/project experience
- Hands-on experience with marine navigation, communication, and weapon systems
- Prior exposure to CMS (highly preferred)
- Demonstrated experience managing technical teams and multi-vendor projects
Position Overview
We are seeking an experienced and entrepreneurial Business Development Officer to lead and expand our presence in the fast-growing leisure marine sector. The successful candidate will play a pivotal role in identifying, developing, and capturing opportunities in the GCC leisure boating market—including marinas, boat builders, boat owners, and dealers.
Location
Dubai, UAE
Key Responsibilities
- Identify and execute growth strategies for the Leisure Marine sector across the GCC.
- Proactively generate leads and close sales with key stakeholders, including marinas, boat owners, boat factories, and dealers.
- Build and maintain relationships with key boat builders in the GCC region to ensure consistent business development and revenue growth.
- Promote and sell ELCOME’s products and integrated solutions tailored to leisure customers.
- Travel extensively across the UAE and other GCC countries to meet clients, attend boat shows, and participate in industry events.
- Represent ELCOME at trade exhibitions, marine shows, and partner events, acting as an ambassador for the brand.
- Identify and engage with potential external vendors or partners to co-promote offerings and expand market reach.
- Collaborate with internal teams (engineering, technical, marketing, and operations) to align sales initiatives with overall business goals.
- Maintain and grow a strong pipeline of opportunities, leveraging CRM tools to track progress and report outcomes.
Qualifications and Experience:
- Minimum of 5 years of sales or business development experience in the Leisure Marine or Superyacht industry.
- Proven international sales experience, preferably within the GCC.
- In-depth knowledge of leisure marine products, services, and customer needs.
- Strong track record of consistently meeting or exceeding sales targets.
- Entrepreneurial mindset with a strategic approach to business development.
- Excellent interpersonal, negotiation, and presentation skills.
- Ability to work independently and take ownership of results.
- Willingness to travel extensively within the UAE and other GCC countries.
- Must hold a valid UAE driving license.
- Proficiency in Microsoft Office Suite.
- Bachelor’s degree in Business, Marine Engineering, or a related field is preferred.
Skills & Personal Traits:
- Strong understanding of the leisure marine market and sailing culture.
- Comfortable engaging with high-net-worth individuals, boat owners, and senior management in marinas and factories.
- Creative thinker with the ability to develop innovative approaches to market entry and sales.
- Collaborative team player with strong cross-functional and cross-border communication skills.
- Fluent in English; proficiency in Arabic is an advantage.
- Ethical, with a strong commitment to adhering to internal company policies.
Position Overview
Join our innovative team at the forefront of satellite communications technology! We are seeking a proactive and results-driven Assistant Manager to spearhead our Starlink Sales Operations in Dubai.
This position is responsible for supporting the sales team by providing technical guidance, developing commercial proposals, and ensuring seamless coordination between customers, technical teams, and sales operations. The ideal candidate will combine strong satellite communication knowledge with commercial acumen to support revenue growth and customer satisfaction.
Location
Dubai, UAE
Technical Responsibilities
- Provide technical expertise to the sales team during client engagements, including explaining satcom solutions such as Starlink, L-band, VSAT, VoIP, or network infrastructure.
- Collaborate with engineering and product teams to develop tailored technical solutions that meet client requirements.
- Assist in creating technical documentation, including solution diagrams, network configurations, and service proposals.
- Conduct product demonstrations and proof-of-concept presentations to showcase telecom solutions to prospective clients.
- Stay updated on industry trends, emerging technologies (e.g., LEO solutions, SD-WAN, Cyber Security, IoT, cloud telephony), and competitor offerings to provide informed recommendations.
- Support post-sales activities by coordinating with technical teams to ensure smooth implementation of sold solutions.
Commercial Responsibilities
- Develop and prepare detailed commercial proposals, including pricing, service level agreements (SLAs), and contract terms, in collaboration with the sales team.
- Analyze customer requirements and translate them into cost-effective, competitive solutions that align with company profitability goals.
- Manage the bid process for RFPs/RFQs, ensuring timely and accurate submission of proposals.
- Track sales performance metrics, generate reports, and provide insights to optimize sales strategies.
- Negotiate contract terms with clients in coordination with the sales and legal teams to secure deals while maintaining compliance with company policies.
- Maintain strong relationships with key accounts, addressing commercial inquiries and ensuring customer satisfaction.
Operational Responsibilities
- Act as a liaison between sales, technical, and operations teams to streamline communication and project delivery.
- Manage sales support processes, including CRM updates, order processing, and documentation for seamless sales operations.
Train and mentor junior staff on satcom products, services, and sales processes. - Identify opportunities for process improvements to enhance sales efficiency and customer experience.
Qualifications
- Education: Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related field. A master’s degree or MBA is a plus.
- Experience: 5+ years of experience in satcom sales, technical sales support, or a related role in the satcom industry.
Technical Skills
- Strong understanding of satcom technologies (e.g., LEO/GEO, L-Band, MPLS, fiber networks, VoIP, cloud-based solutions).
- Familiarity with network design, solution planning, or satcom IT infrastructure deployment.
- Proficiency in tools like CRM software (e.g., Microsoft D365), MS Office, and satcom-specific software (e.g., network management systems).
Commercial Skills
- Proven ability to develop compelling commercial proposals and negotiate contracts.
- Strong analytical skills for pricing, forecasting, and market analysis.
- Experience with RFP/RFQ processes and bid management.
Soft Skills
- Excellent communication and presentation skills to articulate technical and commercial concepts to diverse audiences.
- Strong problem-solving and organizational skills with a customer-centric mindset.
- Ability to work collaboratively in a fast-paced, cross-functional environment.
Key Competencies
- Deep knowledge of the satcom industry, including market dynamics and regulatory requirements.
- Ability to balance technical complexity with commercial viability.
Proactive approach to resolving customer issues and anticipating sales team needs. - Strong time management and prioritization skills to handle multiple projects simultaneously.
Work Environment
- Full-time position, with occasional travel to client sites or industry events.
- Must be based in Dubai and committed to full-time, in-office work (non-remote).
- Fast-paced, dynamic environment requiring adaptability to evolving technologies and market demands.
What Elcome Offers
- An engaging and inclusive work environment.
- Career advancement opportunities.
- A competitive salary and comprehensive benefits package.
Position Overview
Elcome is seeking an experienced Quality and Compliance Manager to lead the development, implementation, and maintenance of the organization’s integrated management systems in line with ISO 9001, ISO 14001, ISO 45001, and ISO 27001 standards. Based in Dubai, this role will oversee compliance at headquarters and across all global branches, ensuring consistency and adherence to international standards.
The ideal candidate will be a Certified Lead Auditor for all four ISO standards, with 7–8 years of auditing experience, including roles such as Management Representative or QHSE Manager. In-depth knowledge of ISO documentation and certification processes is essential.
Location
Dubai, UAE
Qualifications
- Bachelor’s degree in Engineering, Environmental Science, Occupational Health & Safety, Information Technology, or a related field.
- Certified Lead Auditor for ISO 9001, ISO 14001, ISO 45001, and ISO 27001 (mandatory).
- 7–8 years of auditing and compliance experience, with at least 3 years in a managerial or Management Representative role.
- Proven experience managing and maintaining ISO documentation processes.
- Strong knowledge of UAE regulations and international compliance standards.
- Excellent organizational, communication, and leadership abilities.
- Preferred Certifications: NEBOSH, Six Sigma, or IRCA registration.
Key Responsibilities
ISO Management Systems (Global Scope)
- Develop, implement, and standardize integrated management systems across Elcome headquarters and international branches.
- Lead internal and external audits globally, ensuring timely closure of non-conformities.
- Serve as the central authority for ISO-related documentation and system updates.
Quality Assurance
- Monitor and evaluate the global quality management system, defining and tracking KPIs.
- Drive continual improvement initiatives and promote best practices across all locations.
- Support operations teams in maintaining compliance with client and regulatory requirements.
Environmental, Health & Safety (EHS)
- Ensure all branches adhere to ISO 14001 and ISO 45001 standards.
- Conduct risk assessments, legal reviews, and EHS audits across operating regions.
- Foster sustainability and a strong health and safety culture across the organization.
Information Security
- Oversee ISO 27001 implementation and compliance across all Elcome branches.
- Conduct risk assessments and internal audits to safeguard information assets.
- Coordinate global information security awareness and training programs.
Documentation & Training
- Maintain centralized, standardized documentation for all ISO systems.
- Develop and deliver training programs to ensure staff awareness and compliance.
- Build local teams’ competencies in quality, safety, environmental, and information security systems.
Reporting & Communication
- Prepare compliance and performance reports for senior management.
- Collaborate with branch managers and department heads to ensure local adherence to global standards.
- Facilitate global certification renewals and surveillance audits.
Position Overview
The role of Content Marketing Specialist, located in our Dubai headquarters, opens up an exciting opportunity to be part of a dynamic and multicultural team. The position involves reporting directly to the Marketing Manager and offers a significant prospect to contribute to a company known for its innovative approaches and exceptional commitment to quality in the maritime sector. This role represents a chance to grow professionally within a globally recognized organization in the industry.
Location
Dubai, UAE
Key Responsibilities
- Develop, execute, and continuously refine comprehensive content marketing strategies to engage diverse audiences and align with our business goals.
- Create and manage versatile content across various platforms including, but not limited to, email newsletters, case studies, press releases, corporate presentations, product presentations, and social media content, ensuring alignment with our brand and best practices.
- Develop and implement content promotion strategies across owned channels, leveraging both organic and earned media to maximize reach and engagement.
- Play a key role in the planning and execution of integrated marketing campaigns, encompassing both paid search and social media advertising, to drive lead generation and achieve conversion targets.
- Direct and produce engaging content for the brand’s social media channels, fostering interaction and cultivating a positive brand image.
- Coordinate with various departments to meet content needs for different initiatives, ensuring brand consistency.
- Analyze content performance to refine strategies and enhance engagement and conversions.
- Develop and produce content that is optimized for SEO to enhance visibility, improve organic search rankings, and increase traffic.
- Regularly engage with stakeholders to gather feedback on content effectiveness and to align future content with user needs and business objectives.
- Implement processes for the regular review and archiving of outdated content to keep content repositories current and relevant.
- Continuously research market trends and audience preferences to refine content strategy and ensure alignment with user expectations and interests.
- Continuously identify and integrate emerging technologies and platforms to innovate content strategies, enhance audience engagement, and maintain a competitive edge.
- Maintain an up-to-date database of contacts, ensuring compliance with data protection and privacy laws.
- Monitor and optimize mailing lists to improve delivery, open rates, and click-through rates, while also managing subscribe/unsubscribe processes efficiently.
- Maintain organized content repositories to ensure easy access for both internal teams and external stakeholders, thereby enhancing collaboration, customer engagement, and support.
Qualifications, Skills, and Experience
- Master’s or Bachelor’s degree in Marketing, Communications, Journalism, or a related discipline.
- At least 3 years of experience in content marketing and communications, with proven results in developing and executing successful campaigns.
- Solid skills in using content management systems (CMS), as well as experience with email marketing automation tools and customer data platforms (CDP).
- Knowledge of analytics and performance measurement tools like Google Analytics, Google Search Console, Rank Math, SEMrush, Ahrefs, or similar.
- Exceptional writing and editing skills, coupled with strong verbal communication abilities. Must have a keen eye for detail and a commitment to producing high-quality content.
- Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions to create impactful content programs that drive key metrics.
- Ability to navigate cross-departmental collaboration, meet tight deadlines, and adapt quickly to changing priorities.
- Familiarity with basic graphic design principles and tools like Adobe Creative Suite (optional, but often beneficial).
What Elcome Offers
- An engaging and inclusive work environment.
- Career advancement opportunities.
- A competitive salary and comprehensive benefits package.
Position Overview
We are seeking a highly motivated Sales Executive to drive business development and sales activities across Canada and North America. The role focuses on cutting-edge marine navigation, communication, and automation systems and is pivotal in expanding our market presence within the commercial shipping, offshore, and marine industries.
Location
Vancouver, Canada
Key Responsibilities
- Promote and sell marine navigation, communication, and automation equipment, including radar, GPS, satellite communication systems (VSAT, Iridium, Inmarsat), electronic chart display and information systems (ECDIS), bridge systems, and automation solutions.
- Understand client needs and recommend tailored products or system integrations.
- Develop compelling sales presentations, proposals, and contracts aligned with market demands and client expectations.
- Build and expand a strong customer base, including shipowners, vessel operators, shipyards, port authorities, and marine contractors across Canada and neighboring North American markets.
- Lead contract negotiations and close deals that meet regional sales targets.
- Provide technical support and product demonstrations, highlighting features and benefits.
- Collaborate with technical teams to ensure solutions comply with regulatory and client requirements.
- Stay informed on market trends, emerging technologies, and regulatory changes impacting marine navigation and communication.
- Represent the company at trade shows, industry events, conferences, and client meetings to enhance visibility and identify new business opportunities.
Required Qualifications and Skills:
- Diploma or bachelor’s degree in engineering, marine technology, business, or a related field.
- Minimum of 2 years’ experience in sales or technical roles within the marine, navigation, or communication sectors.
- Strong communication, negotiation, and interpersonal skills.
- Comprehensive knowledge of marine navigation and communication systems, with familiarity in automation technologies.
- Proficiency in Microsoft Office, CRM tools, and technical design software (preferred).
- Ability to work independently and manage a sales pipeline in a fast-paced environment.
- Must be a citizen or permanent resident of Canada or the United States.
Position Overview
Elcome International is currently seeking a dedicated and skilled VSAT Engineer for our operations in Al Khobar, Saudi Arabia. This role is crucial for installing, maintaining, and troubleshooting VSAT systems, ensuring robust connectivity for our diverse clientele in maritime, oil & gas, and telecommunications sectors.
Location
Al Khobar, Kingdom of Saudi Arabia
Key Responsibilities
- Install, configure, and commission VSAT systems for new and existing clients, including satellite dishes, modems, and associated equipment.
- Perform regular maintenance, system upgrades, and troubleshooting to ensure continuous service availability and reliability.
- Diagnose and resolve any issues related to VSAT connectivity, hardware, and software, providing timely solutions to minimize service interruptions.
- Offer remote and on-site support to customers for any technical queries related to satellite communication systems.
- Conduct site surveys to determine optimal equipment installation locations based on customer needs and environmental considerations.
- Maintain detailed reports of installation activities, system configurations, and service tickets, ensuring compliance with industry standards and company protocols.
- Interface with customers to understand their needs and provide recommendations for system optimization and upgrades.
- Provide training to clients on the operation and maintenance of their VSAT systems.
- Work closely with project managers, field engineers, and other technical teams to ensure the efficient and timely completion of projects.
Required Qualifications and Skills:
- Bachelor’s degree in Electronics, Telecommunications, Engineering, or related field.
- 2-5 years of experience in VSAT system management, including installation and troubleshooting.
- Advanced knowledge of satellite communication systems and familiarity with Ku-band, C-band, and Ka-band systems.
- Proficient with satellite alignment tools, spectrum analyzers, and RF measurement equipment.
- Experience in modulation, satellite routing, and network configuration is preferable.
Certifications:
- Industry-specific certification (i.e., iDirect, Hughes, Newtec) is preferred.
Personal Skills:
- Excellent problem-solving ability and attention to detail.
- Strong communication and customer service skills.
- Ability to work both independently and as part of a team.
- Adaptability to fast-paced environments.
Additional Requirements:
- Valid driver’s license with willingness to travel to remote locations.
- Capability to work in challenging outdoor settings.
- Understanding of safety and regulatory standards in the satellite communication industry.
Position Overview
We are seeking a proactive Emirati Administrator to join our team and support various departments by managing documentation, handling customer inquiries, and maintaining accurate records. In this role, you will coordinate with internal departments to ensure smooth operations and assist in the preparation of proposals and presentations. Compliance with relevant standards and regulations is crucial. Additionally, you will monitor customer satisfaction and address any concerns promptly, playing a key role in maintaining our commitment to excellent service delivery. This position is ideal for organized, efficient individuals looking to make a significant impact in administrative support.
Location
Dubai, UAE
Position Overview
We are offering an opportunity for Emirati nationals to embark on a career as Junior Service Engineers, focusing on Marine Navigation, Communication, and Automation systems. This role involves preparing spare parts lists, conducting system surveys, and participating in project executions, including equipment installation and commissioning. Additionally, you will manage local purchases, engage in equipment programming, and attend regular product and technical training sessions to continually enhance your skills. This position is ideal for motivated individuals looking to advance their technical knowledge and apply their engineering expertise in a dynamic marine setting.
Location
Dubai, UAE
Position Overview
We invite Emirati graduates to apply for the position of Trainee Product Engineer, where you’ll have the opportunity to assist with various pivotal tasks. Your responsibilities will include reviewing RFQs and customer inquiries, preparing cost estimations, and formulating precise quotations to facilitate customer decisions. You’ll collaborate closely with our sales team, participate in site visits for a hands-on experience, and offer technical support where necessary. Additionally, you will be in charge of maintaining accurate product documentation and ensuring all processes adhere to industry regulations. This role is designed for individuals with a propensity for technical details and a dedication to contributing to the company’s success through diligent support and learning.
Location
Dubai, UAE
Position Overview
An exciting opportunity awaits Emirati individuals looking to embark on a career in marine engineering as a Trainee Service Engineer. In this role, you will be instrumental in assisting our field service engineers with the installation, commissioning, and workshop repairs of an array of Marine Navigation, Communication, and Automation products. You’ll gain hands-on experience and valuable on-the-job training by attending service jobs onboard ships, equipping you with the knowledge and skills needed for performing independent services in the future. Beyond technical tasks, you’ll also contribute to project documentation and support onsite activities, laying a solid foundation for a successful career in marine service engineering.
Location
Dubai, UAE
Position Overview
We are seeking a highly skilled and experienced Electrical Design Engineer specializing in marine electrical systems to join our team. The ideal candidate will have at least 3 years of experience in designing low voltage (LV) and medium voltage (MV) panels tailored for marine applications. This role demands a profound understanding of marine electrical systems, exceptional problem-solving skills, and the ability to collaborate effectively with a multidisciplinary team.
Location
Dubai, UAE
Key Responsibilities
- Design and develop marine electrical LV and MV panels, ensuring compliance with industry standards and regulations.
- Perform detailed electrical calculations and analyses to support the design process.
- Create and review electrical schematics, wiring diagrams, and layout drawings.
- Collaborate with engineers, designers, and project managers to ensure seamless integration of electrical systems into overall marine projects.
- Conduct testing and validation of electrical panels to ensure performance and safety.
- Provide technical support and troubleshooting for electrical systems during the installation and commissioning phases.
- Stay updated on the latest advancements in marine electrical technology and incorporate new techniques and materials into designs as appropriate.
- Possess knowledge of Electric / Hybrid Electric systems, Battery Management systems, and Power Management systems.
- Prepare and maintain comprehensive documentation, including design specifications, test reports, and project records.
- Ensure effective management of project timelines and budgets.
Required Qualifications and Experience:
- Bachelor’s degree in Electrical Engineering or a related field.
- At least 3 years of experience in designing marine electrical LV and MV panels.
- Proficient in electrical design software and tools (e.g., AutoCAD, EPLAN, or similar).
- Strong understanding of marine electrical standards and regulations (e.g., IEC, IEEE, ABS, DNV GL).
- Experience in electrical calculations, load analysis, and protective device coordination.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Skilled in managing multiple projects and prioritizing tasks efficiently.
Job Overview
We are seeking a Sales Manager with expert knowledge in the European market for marine communication and navigation equipment sales. The role involves strategic sales planning, expanding the customer base, and fostering growth in existing accounts. You will collaboratively work with our technical and customer service teams to ensure high levels of customer satisfaction and loyalty.
Location
Europe
Key Responsibilities
- Develop and execute strategic sales plans and targets for the European market.
- Maintain and nurture relationships with existing customers and principals.
- Identify new business opportunities, pursue leads, and expand the customer base.
- Negotiate contracts and close deals with customers and partners effectively.
- Conduct product demonstrations and presentations for customers and prospects.
- Represent the company at trade shows, exhibitions, and industry events.
- Gather and provide market feedback and competitive intelligence.
- Work closely with technical and customer service teams to ensure customer satisfaction and retention.
Requirements
- Bachelor’s degree in Engineering, Business, or a related field.
- Minimum of 5 years of sales experience in marine communication and navigation equipment or related fields.
- Demonstrated track record of achieving and exceeding sales targets.
- In-depth knowledge of the marine industry and the European market.
- Excellent communication, negotiation, and presentation skills.
- Ability to work autonomously and collaboratively as part of a team.
- Willingness to travel frequently within Europe and occasionally internationally.
- Proficiency in English and at least one other European language.
Benefits
- Competitive salary with sales-target incentives.
- Performance-based bonuses.
- Health insurance and pension plan.
- Flexible working hours and location flexibility.
- Opportunity to join a global leader in marine technology.
Job Overview
We are looking for a SATCOM experienced Deputy Manager who will be responsible for aiding the Sr. Manager – Connectivity Department by managing day-to-day operations, providing leadership and direction to department staff, and closely working with other departments to achieve organization objectives.
Key Duties and Responsibilities
- Actively engage with the product team to address daily inquiries and project requests, ensuring customer proposals are drafted and shared promptly.
- Forge a strong relationship with the technical team to ensure all support tickets are resolved quickly and without escalation.
- Collaborate with the billing department to guarantee accurate and timely updating of sales invoices and airtime invoices in the system and share them with customers.
- Work hand in hand with the after-sales team to boost the revenue of the Connectivity Department through proactive promotion of our products and services.
- Attend customer meetings alongside the sales team to present our unique solutions and persuade them to choose our services.
- Regularly sync with vendors to discuss sales pipeline, potential market opportunities, new product introductions, and pricing updates for the forthcoming period.
- Work alongside the finance department to provide customers with detailed explanations to any invoice-related questions.
- Coordinate with the logistics team to ensure smooth and timely shipment of customer orders.
- Closely work with the legal department to ensure customer contracts are accurate.
- Attend industry exhibitions for the effective promotion of our connectivity solutions & services.
Generic Managerial Responsibilities:
- Lead and manage department operations, fostering a culture of teamwork and efficiency.
- Review department performance data regularly to measure productivity, identify areas for improvement, and find potential cost reduction opportunities.
- Develop and implement new processes and features to enhance workflow in the department.
- Allocate resources appropriately to meet departmental objectives.
- Maintain strong relationships with internal partners and external stakeholders.
- Represent the department in meetings and provide updates on performance, challenges, and projections.
- Ensure that all department activities adhere to legal guidelines and policies.
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
- Mentor and develop staff using a supportive and collaborative approach.
- Plan and implement effective employee performance management processes.
- Establishe effective decision-making processes that achieve the company’s long and short-term goals.
Qualification and Skills:
- Proven experience 4-5 years in a managerial role in a SATCOM industry.
- Experience with VSAT, IT Network & Solutions.
- Professional and proactive work ethic with the ability to work independently.
- Exceptional interdepartmental communication skills & an out of the box thinker.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Experience with project management.
- A degree in Computer Science, Electronics & Communication, or a related field.