Elcome Onboard 365

Elcome’s new automated field service management platform is built on disruptive technologies using advanced high-tech tools such as mixed reality, artificial intelligence (AI), holographic computing, cloud-based Internet of Things (IoT), collaborative databases, Big Data and knowledge-based software tools to provide the industry’s most modern and efficient service capability.

It’s revolutionary. A paradigm shift in the industry.

Elcome Onboard 365 field service platform will create a paradigm shift in how onboard service is planned and managed in the industry. At it’s core, a suite of service management tools will provide greater transparency, improve efficiency, reduce errors, speed up repairs, lower operational costs and minimize downtime significantly.

Embracing disruptive technologies for delivering sterling onboard service

Elcome Onboard 365, built on Microsoft Dynamics 365 software, is integrated with Microsoft HoloLens wearable mixed reality technology. The comprehensive software suite is cloud-based and automates and streamlines all facets of managing service, including initial service request, scheduling the service call, assigning the most appropriate service engineer for specific job, ensuring the proper service kit with right spares and tools, performing and documenting the repairs, logging man-hours, testing, re-certifying and following up.