Privacy policy

The website https://elcome.com is operated by Elcome International LLC (“Elcome”, “we”, “us”, “our”) and has been created to provide information about Elcome and the services we provide (“Services”) to our Site visitors (“you”, “your”). Elcome is the data controller of any personal information provided to us, via this website or otherwise.

Elcome is committed to respecting your privacy. In this privacy notice, we describe how we collect and use your personal information, and the rights you have in relation to such information.

Collection of personal information

We may collect personal information from you through your use of the website, when you request information from us.

We may request, and collect from you, personal information and other information. Depending on the information or services you request, we may ask you to provide your name, phone numbers, address, email address, passport details, and other such personal information.

By providing us with any personal information, you are consenting to the use of your personal information as contemplated in this privacy notice. If you do not want us to use your personal information for any of these purposes, please do not provide us with your personal information.

In addition to the personal information you knowingly provide to us, we collect, via the website, the domain names and IP addresses of visitors, along with usage statistics relating to the websites.

We seek to retain your personal information only for as long as is reasonably necessary for the purposes for which it was collected – or as otherwise required by applicable law.

You can ask us for a copy of the information we hold about you, and you can also ask us to correct any incorrect personal information that we hold about you, so that it is accurate and up-to-date. If you would like to make a request of this nature, please contact marketing@elcome.com.

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

Personal data that you provide

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries or register yourself or your company online for access to the Services. Wherever Elcome collects Personal Data, we make an effort to provide a link to this Privacy Policy. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide us Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Elcome and the authorised third parties referred to herein.

Non-identifiable data

When you interact with Elcome through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Elcome may store such information itself or such information may be included in databases owned and maintained by Elcome affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of users of our Services, the number of visitors to each page of our Site, and the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process.

In operating the Services, we may use a technology called “cookies.” A cookie is a piece of information that our computers give to your browser when you access the Site. Our cookies help provide additional functionality to the Services and help us analyse usage of the Services more accurately. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the special features of the Services.

Aggregated personal data

In an ongoing effort to better understand and serve our users, Elcome often conducts research on user demographics, interests’ behaviour, and the like based on the Personal Data and other information provided to us. This research may be compiled and analysed on an aggregate basis, and Elcome may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Elcome may also disclose aggregated user statistics to current and prospective business partners, and to other third parties for other lawful purposes.

Location information

Our Service may collect and use your location information (for example, by using the Location Services on your mobile device) to provide certain functionality of our Service, including facilitating Visitor registration for Business Customers. Your location information is not made available to other users without your express permission. We may also use your location information in an aggregate way, as described above in the “Aggregated Personal Data” section.

Google Analytics and similar technologies

We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we currently use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyse how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to https://policies.google.com/.

Children

Elcome does not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Data to Elcome, please contact us (marketing@elcome.com), and we will endeavour to delete that information from our databases.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by Elcome other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Elcome through any means. This includes, but is not limited to, information posted to any public areas of the Site or the Services, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Elcome shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Purposes

We will only use your personal information for our legitimate business purposes, including:

  • to process and respond to inquiries, and provide our services;
  • to manage our relationship with you and our clients;
  • to market our services;
  • to compile anonymous statistics, such as website usage statistics and statistics on the effectiveness of invitations and other emails; and
  • where otherwise required by law.

If we re-organise our business, we may need to transfer your personal information to other group entities or to third parties.

Your choices

You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain features of the Site or the Services.

Client relationship management

We operate a Client Relationship Management email mailing list program, which we use to inform clients and other contacts about our services, including our publications and events. Such marketing messages may contain tracking technologies in order to track subscriber activity relating to engagement, demographics and other data, and to build subscriber profiles.

If you would like to cease receiving marketing materials from us at any time, please let our CRM management team know directly. You can also change your preferences for receiving our marketing emails and updates from us at any time, and you can unsubscribe by following the instructions specified in our marketing emails or via the websites. Please update your details via the link contained in the marketing email you receive, or otherwise contact our CRM management team by email at marketing@elcome.com.

Link to other websites

This Privacy Policy applies only to the Services. The Site or Services may contain links to other web sites not operated or controlled by Elcome. The policies and procedures we described here do not apply to the third-party sites or services. Any links do not imply that Elcome endorses or has reviewed third-party sites or services. We suggest contacting those sites directly for information on their privacy policies.

Our disclosure of your personal data and other information

Elcome is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, Personal Data may be part of the transferred assets.

Related companies

We may also share your Personal Data with our affiliates and/or subsidiaries (“Related Companies”) for providing our Services and any use by Related Companies will be consistent with this Privacy Policy.

Agents, consultants and related third parties

Agents, Consultants and Related Third Parties Elcome, like many businesses, sometimes hires other companies and non-employee individuals to perform certain business-related functions. When we employ another entity or person to perform a function of this nature, we only provide them with the information that they need to perform their specific function and their use will be subject to terms that are consistent with our Privacy Policy.

Legal requirements

Elcome may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend the rights or property of Elcome or others, (iii) act in urgent circumstances to protect the personal safety of our users or the public, or (iv) protect against legal liability.

Confidentiality

The information you provide may be confidential, and we will maintain such confidentiality and protect your information in accordance with this privacy notice, and applicable law. We do not sell, rent, distribute, or otherwise make, personal information commercially available to any third party. We may share information with our service providers for the purposes set out in this privacy notice.

Information security

We have implemented reasonable administrative, technical and physical measures to protect your personal information against loss, misuse and alteration.

Changes to this notice

Our business may change from time to time. As a result, at times it may be necessary for Elcome to make changes to this Privacy Policy. Elcome reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contact information

If you have any questions about this privacy notice, or our processing of your personal information, please contact us on marketing@elcome.com.

  • Elcome International L.L.C.
  • Dubai Investments Park, Phase I,
  • Plot 598-1121, PO Box 1788,
  • Dubai, United Arab Emirates
  • O +97148121333