Welcome to the FAQ section for our WELCOME Video On Demand service, designed to enhance seafarers’ happiness and well-being. Here, you’ll find direct answers to common queries, helping you maximize your enjoyment of this service.
No, all the content is played back locally and does not require an internet connection for use. This ensures consistent and reliable access without dependency on bandwidth or external network conditions.
Yes, content can be watched individually on TV sets and compatible personal devices, including updated computers, tablets, and smartphones.
No, WELCOME Video On Demand works independently of the internet for playback. However, periodic internet access may be required for software updates or new content uploads.
Absolutely. WELCOME Video On Demand features an intuitive interface designed for ease of use, ensuring quick access to content with minimal training.
Yes, WELCOME Video On Demand supports multiple languages to cater to diverse user groups.
No, content playback is restricted to the local system and approved devices for security and compliance purposes.
Security is a top priority. The system operates locally, reducing exposure to external threats, and includes robust measures to protect content and user data.
WELCOME Video On Demand system runs on a reliable local server and uses set-top boxes to connect to your existing TV sets. In addition, personal devices like mobiles, tablets and PC/Macs can be used.
Yes, WELCOME Video On Demand can integrate seamlessly with most modern network setups and AV systems. Our team will assess your infrastructure to ensure compatibility.
Content is automatically uploaded via a cloud service, so no manual handling is needed.
No, the system will need occasional connection to the internet for security reasons.
The pricing structure for WELCOME Video On Demand is based on the subscription plan you choose: Basic or Premium. To get a detailed quote tailored to your preferences, please contact us.
There is only a subscription fee. All hardware, software, and satellite internet services needed are included.
Installation includes system setup, hardware, initial content upload, and user training. Ongoing technical support options are also available.
Installation is easy and can be done by a member of the crew with access in a few hours.
Yes, we offer virtual training to ensure your team is comfortable using the system.
If you’re still seeking answers or have a question that’s not covered in our FAQs, we’re here to help. Please use the contact form below to reach out to us, and we’ll get back to you promptly!
